San Miguel de Cozumel, Mexico
Colonos Cuzamil
N/A
Wheelchair-accessible entrance
Worst experience ever! Long queues, our experience was for several hours (6 h) waiting to buy a ticket, even after you’re buying it it’s not guaranteed you will enter the ferry if you don’t wait in the line. You can expect to move the cars at any time, even if we asked several employees, we received wrong answers and our car was left behind. In this era with internet, online reservation and payment, unfortunately no possibility to do so with this company. I feel that they have a sadistic pleasure to put hundreds of people in queues under the sun in their vacations.
like
Awesome car ferry experience from Playa del Carmen to Cozumel. Clean airoconditioned waiting area. Coffee, snacks and softdrinks available onboars. 400 mxn peso (20 USD) one-way. Well organized boarding. Clear jumbo sized next time ferry departure signs.
Good service but you buy a ticket online, on the travel day you drive up show the lot person your ticket, they write your name, license plate number, yiu sign, then you run over to the office to get a receipt. As you exit the parking lot a guy checks your receipt. Across the street another guy checks your receipt and asks for your name. Long process.
Very few schedules, lots of cars. People had to wait for next available ferry (up to 4 hrs)
Does not leave at any scheduled time. Varies daily. You need to expect wasting an entire day if you have a car. We got there at 10:30 expecting to leave at 11 but the only time turned out to be 2:30 which didn't leave until 3pm.
Deli
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