Puerto Vallarta, Mexico
Paseo Díaz Ordaz 772, Centro
N/A
+523222221895
GO ELSEWHERE. Easily the worst dive shop I've ever dove with-- I'm a certified diver with dives all over the world. They knew the visibility was horrible before we left and they didn't tell us. They didn't bring extra wet suits for snorkeling even though they knew the water was freezing. The instructor had an "I don't care" attitude about everything. They could have changed the dive site to an area with better visibility but chose not to out of laziness and greediness. Instead, we dove in freezing water to see a bunch of sand and 2 fish. It was a complete waste of money and horrible customer service.
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It was great experience ! This was my first time Scuba diving and the instructor helped me a lot. I had 4 more in my group who were experienced. He made sure I am always alright. When I made the first attempt to get inside the water I panicked and he immediately got me back up and gave me some time to get down my breadth. The water was murky that day. But we still saw lots of colourful fishes, sting rays, starfish, eels and octopus. He even let us touch the octopus.
Alexa was awesome assisting my wife & I with our excursion plans
Great, friendly staff. Went on a dive with a friend who had never been and the DM was professional and attentive. Fully recommend the shop. Credit card may be an issue and there's a service fee, so bring some cash.
These guys knew their stuff. I had never dove in my life and they made sure that we were comfortable and safe throughout the entire experience. We had looked at some other dive operations in town and they all seemed to be more about partying than the actual dive experience. I would highly recommend Chico's to beginner and advanced diver's. We are already planning our next trip to Puerto Vallarta, and we planning to get certified with Chico's, thank you Eric and team for the wonderful experience!
I dove with Chico’s Dive Shop today. It was a very bad experience because: I asked twice for a wetsuit ( when I booked the dive and at the shop before diving). They said I will get one on the boat, but the instructor said he didn’t know anything about it. I dove once and felt cold, so I couldn’t make the second dive. They didn’t even say “sorry”. They just didn’t care I paid for 2 dives and wetsuit and I didn’t get what I asked for. The boat is old and small, don’t expect a toilet. In addition, there were 3 certified 2 uncertified people. We dove all together with one instructor. I guess that’s why we got to see pretty much the same things as snorkeling. Very disappointed! I don’t recommend this company!
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