Playa del Carmen, Mexico
10 Avenida Norte S/N, Mz. 10 Lt. 2, Centro
N/A
+52 9848030740
If I can give a 0 start I would, the never showed up, do not have a person or brunch in the airport and when you call somebody answer they keep you on the phone for ever and never answer or show up. On the top the charge you arround a 100 dollars for nothing. This company is a SCAM. Attention people!!!!
like
If I can give it a ZERO rating, I will give it. They will give you the worst possible car you can rent -- speedometer not working, steering wheel is not straight, very rusty wipers, fuel consumption is very high, rattling noise inside, and very old and dirty car. We tried to ask for a car replacement for several days as the speedometer is not working. The emergency line keep fooling you that the car replacement will be there soon but we're still stuck with this old dysfunctional car, as of this writing. Now, the emergency line is not answering our calls. Imagine if this is a real car emergency, they will just ignore all your calls. I will give an update if this issue gets resolved in the coming days. AVOID THIS CAR RENTAL AT ALL COSTS.
Don’t you even bother to give this joke a shot. I made a reservation an week in advance for 19 day trip. When arrived, we went through all the paperwork, I paid both for car and a deposit and while waiting for a car to arrive I’ve been told the insurance is valid only within Yucatán area and been asked to cancel my reservation instead. I haven’t experienced such an unprofessional behavior in a long time. Thought they didn’t have the car ready at all. Save your time and nerves and go anywhere else (I know, other rental reviews are similar hell as this one).
All is ok. But, price is NOT equal to price on site. And the using of inner exchange rate of USD is creating not the best feeling (diff 20% if compare with banc is not so small)
wrong info will try to overcharge and take what you don t need
Rented a car online in advance. The checkin was friendly and correct. Car was in line with what we asked for, only the booster seat for the child was not available, but we received a child seat instead. Returning the car was also easy, no problems. Would recommend and definitely rent a car there again.
Best deal in town
There are many agencies in Playa. You need an agent that you can trust. You want to get a car in excellent condition, full 100% insurance and easy communication with the agent. Luis is the best. We rented one of the cheapest cars (manual) for 700 peso with 100 insurence. We drove to Bacalar and wanted to stay for another day and spoke with him on Whatsapp and he helped us. He also gave us a paper with one of the laws printed in english and spanish which says that police should “forgive” tourists for the first and small traffic offense . Most of the bad reviews here are related to online reservations and not this agency
Deli
The best companies in the category 'Deli'