Oaxaca de Juárez, Mexico
Carretera Oaxaca-Puerto Angel Km 7.5, Oaxaca
N/A
+529515033476
Wish I could give zero stars, Interjet is the worst airline I have ever used in my life. See pictures attached, my suitcase is the green Jeep suitcase. It must have taken them a lot of effort to break the main handle off! It is a super strong suitcase! When I went to the kiosk, a lady offered to write a report for me. I got the report and she said someone will contact me about the report and arrange compensation. I was not the only person in this queue of complaints by the way... A couple of weeks went by and I thought I'd chase it up with them on Facebook. See the response given to me in one of the images attached. I was absolutely fuming as it is not usable at all and I will have to buy a new one. There is absolutely no way I can continue using this suitcase. I was hunched over pushing it through the terminal looking for shops to buy a new one. When I tried to reply and ask for next steps as I didn't accept their answer, they proceeded to ignore me, completely. So I tried another platform, I reached out to them on twitter, he gave me the same response and then ignored me when I asked what to do next as this was unacceptable. I've included some pictures of other people's suitcases that replied to my comments and got the same response. I am now out of pocket because of this airline. Don't make the same mistake. I've also included screenshots of how they proceeded to ignore me for days. Please use another airline if you care about your luggage.
like
More leg room than US carriers. Mostly on time.
A mi no me ha fallado, así que sigue siendo de mis favoritas
Muy buen servicio
Viaje hace una semana por interjet y cumplieron con la puntualidad y excelente atención.
PÉSIMA atención y servicio, es la tercera vez que me abren las maletas para robarme cosas, desafortunadamente tengo que seguir volando por trabajo con ellos pero es cero recomendable
Cuentan con una gran atención y buen servicio, lo recomiendo mucho
Se consigue buen precio pero normalmente sus vuelos se retrasan
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