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Reynosa, Mexico

Car rental agency

Hertz Reviews | Rating 3.5 out of 5 stars (8 reviews)

Hertz is located in Reynosa, Mexico on REYNOSA AEROPUERTO CARRETERA A MATAMOROS-MAZATLAN S/N KM.83, Almaguer. Hertz is rated 3.5 out of 5 in the category car rental agency in Mexico.

Address

REYNOSA AEROPUERTO CARRETERA A MATAMOROS-MAZATLAN S/N KM.83, Almaguer

Phone

+525591289000

Open hours

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J

Juana Muniz

I reserved online and price was 500 pesos for 2 days. I expected to pay around 30 each day for insurance since I would go over the 24hr day rental by 4 hours. I show up and with 0 liability it was 3300 pesos(165 roughly) I was upset they \discounted\ and ended up paying around 135. I also believe they want to pocket money. I had no choice but to take the car. Very over priced! They don't answer phone and no price for car coverage online.

K

Kevin Springer

I reserved the vehicle and got a confirmation number and the Total price was 1582.26 and when I arrived there they informed me that they were going to charge me 4,000 instead. They did not give me a good reason for the increase. Beware of this company. HERTZ RENT A CAR. I believe the people there might be trying to pocket some money or something. Almost 2,500 dollar worth

F

Flor Galindo

HORRIBLE!!! I made my reservation over the phone and specifically asked the agent to confirm they were going to have my vehicle available and she did. But to my surprise there was NO vehicles available and I had to change all my plans right there and then and no other agency had vehicles. Just like another review says they don't even apologize for the HUGE inconvenience they caused you. Please DO NOT reserve a rental with them is not worth the trouble. I will see how long they take to refund my money

I

Israel Gonzalez

Made a reservation through Orbitz. They didn't respect the reservation, their excuse was that no vehicles \over sale\ or \over booking\ rentals. Not even a sorry for the no rental. Person in charge don't even wearing an ID name or badge. He released his name as Jorge Jaziel, he called his manager just to let him know that he was going to be called from central office in Mexico city. I called the central office, person who answered my call release his name clearly Enrique Martinez, this person tried to resolve my concern, but unsuccessful. I didn't get the rental. They promised to call me with a solution. Until this day no one has even call me. Thank you Hertz to ruin my vacation. ZERO stars for this location.

J

Juan Repetto

I did reserved a car, when I arrived they have no cars.

F

Frank Perez

Un excelente servicio muy atentos y buenas experiencias les doy un 100

L

Linda Vicencio

He rentado en muchas partes y sin duda Hertz en Reynosa es el mejor. Lili siempre con buena actitud, muy amable y atenta. Los recomiendo al 100.

A

Anabel Sanchez nava

Pésimo servicio , reserve con un mes de anticipación y llego al aeropuerto de Reynosa y me dieron un auto que no correspondía a lo que había contratado , quedaron en cambiármelo ese mismo día , y no me contestan , el call center no soluciona, él personal de hertz aeropuerto pésimo

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