Departamentos Viento Suites Cancun

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Cancún, Mexico

vientosuitescancun.mx
Holiday apartment· Holiday accommodation service

Departamentos Viento Suites Cancun Reviews | Rating 4.7 out of 5 stars (6 reviews)

Departamentos Viento Suites Cancun is located in Cancún, Mexico on Av. Tulum Sm 04 M 13 L 7- 9, Viento #34. Departamentos Viento Suites Cancun is rated 4.7 out of 5 in the category holiday apartment in Mexico.

Address

Av. Tulum Sm 04 M 13 L 7- 9, Viento #34

Phone

+529989395105

Open hours

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A

Arjun Narayan

Worst apartment rental I have ever stayed in -- incompetent and rude management. Save yourself the headache and stay elsewhere. I reserved 9 nights in a 2-bedroom apartment and there were numerous problems we encountered including miscommunication and misinformation from the employee that did our reservation. 1. The first night, we were told the cleaning ladies were sick and our apartment was still dirty, so we had to stay in 2 separate rooms, then move to the 2-bedroom apartment the following day. We weren't even offered a discount despite us having no kitchen the first night. We were also promised a 10-11am moving time the next day as I had a jaw surgery scheduled for 11:30am, but we were told in the morning that there was a mistake and the 2-bedroom apartment was actually occupied by somebody else so we couldn't move-in till later. The owner tried to tell us it is because the employee we spoke to had covid and made an error. We were clearly lied to the night before to get us to make the reservation at the apartment. 2. We paid the bill in cash. 2 days later, they tried to tell us that we didn't pay the full bill and needed to pay another 500 pesos. This turned out to be an error on the part of the management. 3. At the end of the stay, I tried extending 3 nights and was given a confirmation to stay in the same room with the kitchen. The day of our original checkout, I was told I was actually reserved a different room without a kitchen. I needed a kitchen to cook my food as I had a fractured jaw and ended up having to pack all my food and move last minute to another Airbnb. The host was extremely rude about the situation and tried to claim it was my fault. The property itself is quite nice and clean, so its a shame that the management ruined the experience for us.

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Tulio Freitas

Spent a night in this place and its exactly as described. Very easy access, very clean and much better than many hotels. Would definitely stay again. Good cost benefit to rest at night.

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Richard Hilsheimer

I loved it here. Will definitely be coming back

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Totik Mc2

Excelente opción para hospedaje, muy acogedor y limpio, cuenta con frigobar y la atención del personal es muy buena, aunque no hay recepción, hay una persona de atención al huésped, tiene alberca y la zona es muy céntrica, en la esquina hay un Oxxo y una taquería. También muy cerca hay un hospital y un restaurante japonés. La habitación cuenta con caja fuerte.

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Katrin S.

Tolles neues Gebäude im Herzen Cancun. Die Zimmer sind geräumig und gut ausgestattet. Das Personal ist sehr nett und zuvorkommend. Der Pool ist ausreichend groß und sauber. Es gibt genügend Einkaufsmöglichkeiten und Restaurants in der Nähe. Parkplätze stehen vor dem Eingang zur Verfügung. Wir würden auf jeden Fall wieder kommen. 10 Sterne

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jose elias hernandez velazquez

Excelente departamento,céntrico,cómodo y amplio, cerca de restaurantes