Tulum, Mexico
Carretera Boca Paila Km 7.5
$
+529842022464
N/A
This place looked great initially. Amazing drinks, food and bartenders. Unfortunately, it started raining and they left a table approximately 3 feet distance from my friend. Not appropriate during COVID and with social distancing. We asked to move tables, unfortunately the staff didn't acknowledge any issues at all.
like
The ambience, the food and the service were exceptional! We loved watching the fish being cooked open fire, the after dinner music and bar scene is so fun! We definitely will be visiting here each trip!
The fish is great. If you like fish dishes you should try it. The atmosphere was pleasant until slimy people came and turned it into a bar with some of the staff. For half my stay, I felt like I was in a noisy bar. We were with a friend in all the top places in Cancun. And I would advise the manager and owner of this restaurant, to go to Arca and see how the manager is trained to present you the menu with all the details.
The best part was food. The portion size are normal and the quality was very good. The ambiance is not very nice as you can smell agar wood heavily all the time. Also a hungry cat jumped over our table to get food but the worst thing was the receptionist how told us at the beginning you just can sit in your table for 2 hours. Last but least they automatically added 18% tip on our bill
The place is well designed (like most high end restaurants in Tulum) with a retro / antique style in the jungle. Food was modern mexican and the baked fish was fantastic. Great craft cocktails as well. One star minus for the little bit chaos regarding service. We were told 7 pm was the only availability, but there was no one in the restaurant until 8 - 8:30. There were different waiters and sometimes was confusing who is serving is and took about 3 hours for the meal. Otherwise great.
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