Palenque, Mexico
Av. Juárez S/N, Centro
N/A
+52 9163452452
The places we went were nice, but that's credit to nature and the Mayans not the tour guide company. Guide/driver was rude and grumpy, had way too long at the ruins and driver was 30 min late picking us up then as soon as we got there hurrying us as soon as he stopped.
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Do not book with this horrible company. Tourists beware, horrible drivers, tour “operators” and even worse management. Plenty of other good local tourist agencies who actually CARE about tourism.
We did the Yaxchilan/Bonampak tour. Pickup was at the correct time and the tour allowed for a reasonable amount of time at each site. The van was a little uncomfortable but still adequate. Food at each stop was basic - nothing special but not bad, either. A guided tour of the site was not included but was available in Spanish for an additional fee. English speakers should note that English guides were available but that, as the cost would not have been shared with the rest of the group, were more expensive.
Everything was as they promised until they had to take me to Flores, Guatemala; they just "left me" on a "chicken bus" at the border pass (exactly opposite as they promised). The only reason that I don't rate with 1 star is because the staff was kind (except the last one guy that left on the chicken bus)
Very good agency. Professional and tours are perfect
Great tour guide and driver, did the Palenque to flores trip. 650 pesos for the double bus route option. Very helpful and courteous at the border. The driver even loaned us quetzales to buy food as we only had pesos on us. Champion. Though they did try and hustle us at the end to get on a Tikal tour abd stay in their hostel I assume.
The driver probably wishes to die as we noticed the way he handled the bus getting from point A to B. The Misol Ha waterfall was pretty and we were nervous getting back in the van to get to Agua Azul. Again very dangerous driving but we survived and arrived at Agua Azul. We spend our free time there and we got already worried to get back in this bus to Palenque. And yes again, it was getting dark, he drove like an idiot in the mountains overtaking trucks at points with absolutely no view. After a long drive and a half hour waiting at some point ( no idea why ) we survived and arrived back in Palenque. The next morning we were completely in shock the same van and the same driver showed up ( half hour late, again) did this guy even rest? Did we really had to get in this van again? As we had no idea what to do else we got in the van. This vans are NOT for transport with luggage as there was no space for ours. The driver literally squished or luggage under the seats. Then the absolute nightmare began…. After nearly no sleep the driver must have had, he still believed he was Aryton Senna. Getting worried sick because there was this time also a lot of rain. After about 1 hour it went wrong. I saw everything happening. The driver was overtaking a big truck. Heading straight in to another car. The first car could avoid us getting of the road the second car we smashed into. After the accident de driver just took off with the first taxi passing by.. Sure, I have no idea what about the rest of the drivers. The one picking us up from the place of the accident was oke. He brought us to a nice hotel but our holiday was ruined. We are lucky we can still tell te story. Just think twice when considering booking here...
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