Monterrey, Mexico
HOTEL SHERATON, Melchor Ocampo 323-S, Centro
N/A
+52 5591289000
I placed a reservation on line at a very competitive rate, but when I arrived I found it was a tricky thing. Reservation didn't include all the basic coverage. Final fee went above 4x the original offer and 30% above competitors fees. Car was good, but I'm still struggling to release my credit card from agency protective block.
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The slowest Hertz on the planet is in Mexico! Don't expect to be out in a hurry...No Gold Plus rewards or counters. Any changes at all during your rent will need you to physically find an office. App and tel. are not supported
Picking the car up was Ok. Dropping the car off was very slow and frustrating experience. First no one was available at the front desk at terminal B (which was the one where I picked the car), so I finally ended up at terminal A hertz location and they told me that they don't have my voucher, at that time it was running late and I had to un\ to terminal B due to the van service was not available.
Rente un versa por tres días mientras estuve en Monterrey, excelente servicio.
Marítimo lugar para rentar un coche. Son fraudes
Absolutamente un abuso, pésimo servicio, publicidad engañosa, nunca renten un auto en HERTZ te acaban vendiendo seguro de cosas innecesarias y son 3 veces mas caros que los demás mínimo. el auto horrible, sin una tapa de llanta, huele a humedad, por la urgencia lo tuve que rentar pero no lo vuelvo a hacer, un absoluto abuso en sus precios.
Normalmente tienen buen servicio. Pero si no has rentado antes o no tienes conocimiento siempre tratan d darte la tarifas mas alta q pueden
Hice una compra prepagada, dentro de los \beneficios\ era descuento en las coberturas extendidas y me respetarian la unidad que había seleccionado; no fue así ni la cobertura ni la unidad. La atención en mostrador fue excelente, la unidad en excelentes condiciones y las medidas de salud muy bien.
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