Guadalajara, Mexico
Carr.Guadalajara ChapalaKm17.5
N/A
+52 3336885613
I did not know about Sixt until a relative recommended it to me. The arrival in Guadalajara is matched with a person waiting or calling you to check on your status. They are prompt to drive you to the nearby office where the cars are waiting. You get what you order online and are not hassled for additional things that other big named agencies would say are required. Getting in and out is very easy and have not had any problems the last three rentals that lasted weeks.
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Terrible service, loaned out a car with bubbling on the tires. Drove the car to a different town about 2 hours away and realized the bubbling was present. I notified them what happened and they ended up charging me for the tire even though I had every insurance possible on the car. Those tires were old and should’ve been replaced before the car was loaned out, imagine if they would have burst in the middle of the country or while driving at high speeds? Overall will never rent from them again, poor service and their cars are always poorly maintained. Do yourself a favor and rent from any other company, their stock of cars is much nicer and they won’t try and charge you for a tire that should’ve been replaced to begin with. Edit: November 20, 2020 - sent them an email as requested with the information they asked for and they never got back to me..... That’s the great customer service I was talking about.
Made reservation over the net, decided to rent car for longer period than anticipated. Excellent customer service and best pricing I could find near Guadalajara's international airport. Ask for David or José Luis, they will take care of your car rental needs.
Best services and prices for that location! Rented a car for 3 weeks. Had no issues. Customer service was great. Paid under 200 for 3 weeks during holiday season. Over great experience! Totally recommended giving then a try.
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